Appointment Cancellation Policy
My business is appointment-based. It only works when appointments are kept. When you schedule an appointment with me, I must make sure that I am there for you. I ask that you extend the same courtesy to me.
I do realize that occasionally, “real life” intrudes on previously-laid plans. For that reason, it is my policy to give each client a “second chance” the first time they cancel an appointment with less than 24 hours notice.
However the second time a client cancels with less than 24 hours notice, I must charge for the missed appointment at the time of their next appointment.
If you’d like to re-schedule a confirmed appointment just let me know with at least 24 hours notice by calling 310-402-8989. That way I can rearrange my schedule and book another client.
Thank you for understanding!